Refund Policy

Last Updated: April 1, 2023

Thank you for shopping at HarborBluff. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. Before you return a product, please make sure that:

• The product was purchased in the last 30 days
• The product is in its original packaging
• The product isn't used or damaged

Please contact us before you send the product:

• By visiting this page on our website: harborbluff.sbs
• By calling us: +39 06 1234 5678

Send the product with its original packing to:

HarborBluff
00184, 8 Pizza Place,
Rome, Italy

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from HarborBluff.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular priced items can be refunded.

Contact Information

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website: harborbluff.sbs
• By phone number: +39 06 1234 5678

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If your order arrived incorrect or defective, we would be happy to exchange the product for a new one. In cases where you prefer an exchange rather than a refund, please let us know so we can arrange the exchange process.

Non-Refundable Items

Certain types of items cannot be returned, like partially consumed food items or customized products. Please get in touch if you have questions or concerns about your specific item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

We value your business and want to make sure that you are completely satisfied with your purchase. If you have any further questions or comments regarding our Refund Policy, please don't hesitate to contact us.